Welcome to West End Medical Practice

Online Repeat Prescriptions Due to increased Covid 19 demands on the surgery and the local pharmacies the method or ordering repeat prescriptions is changing. All new and existing patients will need to register for the new service. All patients must have a valid email address for this new service and is used solely by you or your representative. Please keep watching the website for more information. Online Patient Registration The practice is now accepting online patient registrations please click here. https://www.westendmedicalpractice.co.uk/clinics-and-services/registering-with-the-practice COVID  – 19 Vaccination Programme Update The West End Medical Practice will be undertaking a number of vaccination clinics for the new and approved AstraZeneca/Oxford vaccine over the coming weeks. The next clinic for the vaccination is on Wednesday 27th January 2021. It is hoped, subject to vaccinations being available, that all patients over 80 will be offered their first vaccination by 30th January 2021. As there is a managed supply of vaccines patients are being offered a vaccination strictly based on their age, i.e. the oldest patients first and so on. Unless you have an appointment you should NOT attend the clinic. There is NO need to call the Practice for an appointment for a vaccination.  When, and if,  you are eligible for a vaccination, BY AGE, the Practice will contact you, or your representative, to arrange an appointment for the next available clinic. ALL PATIENTS WHO ARE HOUSE BOUND WILL BE CONTACTED AND VACCINATED BY THE COMMUNITY NURSING TEAM As soon as we have further information on vaccine availability and further clinics we will update our website and social media pages accordingly. You are advised to visit the NHS Inform website at nhsinform.scot/covid19vaccine or call 0800 030 8013 for more details. West End Medical Practice Surgery Times  The surgery is open during the following times Monday to Friday, excluding bank and public holidays , between 08:00 and 18:00 There is a reduced telephone answering service between 13:00 and 14:00. West End Medical Pharmacy News  Local pharmacies continue to be open during the current restrictions.  Please contact them direct for local opening days and times.  A list of the local pharmacies can be found here Local Pharmacies. The Doctors, Nurses, Administration and Practice team thank you for your continued support during these difficult and challenging times.

 

CORONAVIRUS (COVID-19)

LATEST NHS GUIDANCE – IF YOU HAVE A COUGH AND OR A TEMPERATURE PLEASE STAY AT HOME AND ISOLATE FOR 7 DAYS, DO NOT ATTEND THE SURGERY OR CONTACT NHS UNLESS YOUR SYMPTOMS HAVE WORSENED OR EXTEND PAST THE 7 DAYS.

PLEASE VISIT WWW.NHSINFORM.SCOT/CORONAVIRUS FOR FULL INFORMATION

 

Due to the current coronavirus situation, to ensure patient safety, the way we normally offer appointments has changed.

Open access surgery is now a thing of the past.  All consultations with a GP are now conducted as a telephone triage in the first instance and the GP will then decide if it is something we can deal with over the phone, or if it is necessary to either see you in surgery or arrange a video call.

• Please do not come to the surgery if you have symptoms of coronavirus or may have been exposed.
• For all routine non emergency queries please call the surgery after 8.30am any weekday morning, there are a limited number of calls each day so you may be asked to call back another morning.
• Once all routine calls are taken the Dr’s will only deal with emergency phone requests for the rest of the day.
• Nursing appointments and phlebotomy will also operate on a triage service, but patients should not attend if feeling unwell or have any cough/flu like symptoms.
• Please help us to keep our community safe. We are trying to minimise unnecessary trips to the surgery to protect both patients and staff.  Please attend your appointment alone where possible and face coverings should be worn at all times.
• We will only accept requests for prescriptions using the online repeat medication ordering service leaving plenty of time for routine prescriptions.
• Housebound patients may still request home visits for urgent care and these will also be triaged by the Dr, we ask where possible these are requested as early as possible, preferrable before 9.00am.
• The situation is constantly updating and further changes may need to be made in light of developments. We will endeavor to keep you updated on these. Please be patient and kind to our reception staff during this time. They are doing their best under enormous pressure.

Thank you for your understanding during these unprecedented times.

With patients’ needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. You’ll find a wealth of useful information covering a wide range of health issues along with links to other relevant helpful organisations.

The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do at nhsinform.scot

Use this service if:

• you think you might have coronavirus
• in the last 14 days you’ve been to a country or area with a high risk of coronavirus – see coronavirus advice for travellers and a list of high risk countries on nhs.uk
• you’ve been in close contact with someone with coronavirus

Do not go to a GP surgery, pharmacy or hospital. Stay indoors and avoid close contact with other people. Call 111 if you need to speak to someone.

In Scotland call your GP or NHS 24 on 111 out of hours.

• Scotland visit nhsinform.scot

Further information and details of how to self-isolate are available on nhs.uk.

Out of hours

Getting a Doctor out of normal surgery hours:
Telephone NHS 24 on 111
In an emergency call 999

Minor Injuries Unit

The Minor Injuries Unit at the Western General Hospital:
Open seven days a week from 9.00am to 9.00pm.
No appointment is necessary.
www.nhslothian.scot.nhs.uk

Doctors

Partners

Dr Dean G Pope MBChB (Edinburgh) 1986, DRCOG, FRCGP
Dr Kirsten Macdonald MBChB (Aberdeen) 1991, DRCOG, DFFP, MRCGP
Dr Catherine Smith MBChB (Glasgow) 2003, DRCOG, DFFP, MRCGP
Dr Rory O’Conaire BSc, MBChB (Aberdeen) 2005, MRCGP

Salaried GP

Dr Emily Schofield

Dr James Jordan

Dr Claire Reeve

GP Registrars

Dr Alex Kitchen

Dr Susan Peddie

 

Clinics & Services

Pharmacy, Community Physiotherapy, Community Nursing, Community Mental Health, Dietetics, Chiropody, Dental Services, Radiology and a range of consultant clinics.

Clinics & Services 

Change of Address

It is very important that we hold a correct address and telephone number for you. If either of these changes, please notify us. You may change your address by notifying the Practice in writing and we would ask that you provide a valid proof of your new address with this information. Acceptable proof of address should be a recent council tax bill, recent utility bill, television license or an in-date lease or rental agreement.

Register with our practice

The practice is now accepting online patient registrations please click here. https://www.westendmedicalpractice.co.uk/clinics-and-services/registering-with-the-practice

We will register the first 5 patients received from our online registration system each day.  Once this number is reached new applicants will have their registration processed the next working day.  It can take up to 28 days to register new patients.

Information regarding all surgeries in your area can be obtained from NHS24 at www.nhs24.com or by telephoning the Health Authority Enquiries on 0800224488.

Repeat Prescriptions

Our patients are able to order repeat prescription items online. These items are listed on the right hand side of your repeat prescription computer slip.

Order prescriptions