West End Medical Practice

Edinburgh GP Practice

West End Medical Practice
36 Manor Place,
Edinburgh,
EH3 7EB
Telephone: 0131 225 5220

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Repeat Prescription Registration Service

PLEASE READ ALL OF THIS MESSAGE PRIOR TO BEGINNING THE REGISTRATION PROCESS – IT WILL MAKE THE PROCESS LESS STRESSFUL

This new and exciting service requires a two stage registration process.  This form is stage one.

When you have submitted the form below it is sent to the practice for security verification.

After verification  you will receive an email, within 48 hours, with a registration letter attached, from www.myvisiononline.co.uk. 

This is normal and the instructions, contained within the letter, should be followed.  This is the second and final part of the registration process.

To ensure you receive this email please make the necessary  settings on your email service so this email is not seen in your ‘junk/spam’ folders.  Once you have completed the registration process please go to the West End Medical Practice repeat prescription service website and follow the instructions.

Some patients are applying more than once; the technology is working well and there is no need.  Once you have made your first application you WILL receive your registration letter within 48 hours.  If you have any queries please contact the reception where we will be delighted to help you.

All fields with a must be completed.

FROM RECENT PATIENT EXPERIENCE

When you are creating your USERNAME the system requires a combination of letter, number and symbols.  The system recognises the FULL STOP (.) symbol the best.  Your USERNAME is NOT case sensitive.

When creating your PASSWORD the system requires a combination of letter, number and symbols. The system recognises the QUESTION MARK (?) symbol the best.  Your PASSWORD IS case sensitive.

When you have completed successfully the second part of the registration process for the service you will receive a message stating that to complete the process you will receive a VERIFICATION email.  This email MAY be delivered to your JUNK mail.  If this is the case MOVE this email to your INBOX, failure to do so can cause the registration to FAIL.  You will then receive a new email, this time it SHOULD enter your INBOX.  When you click on the verification link this will complete the registration process, allowing you log in and order your prescription.

For those patients who CANNOT see the medication you wish to order tick (√) “I’d like to request an expired repeat prescription or other medication”.  This allows you to type what medications you wish to order

 

Repeat Prescription Service Registration Form
Medication selection. In many occasions the medications you are seeking will be shown so you can select them from your regular medications. When you are ordering your prescriptions for the first time some of your repeat medications may not be shown. THIS DOES NOT MEAN YOU ARE NOT BEING PRESCRIBED THESE MEDICATIONS. This is standard practice for some medications. In some cases patients may need to have a review of their condition and medications reviewed by a clinician. In other cases the number of repeats that can be issued or indeed the type of medications being sought may require a review. When this occurs please use the box where you are able to type what medications you are needing. Once you have submitted your request in this way a clinician will review the request, and if appropriate, complete the prescription so the medication can be dispensed.
Please confirm that you, or your representative, understands the following; the information being provided by the practice; that you, or your representative will be responsible for the security of the information that you see or download; that if I, or my representative, choose to share my information with anyone else, this is at my own risk; that I, or my representative, will contact the practice as soon as possible if I suspect that my account has been accessed by someone without my agreement; and that if I, or my representative, sees information in my record that is not about me or is inaccurate, I will contact the practice as soon as possible. *

News & Announcements

Back Pain? Joint Problems?

You can self refer to the Musculoskeletal Service. Just follow this link: http://www.nhsinform.co.uk/msk/   We also have our practice physiotherapist Rebecca Adam. To book in with Rebecca, … Read more >>

Eye Trouble?

If you are suffering from sore, itchy, weepy or dry eyes or think you may have an eye infection, the best person to visit is your local optician. They are fully trained and have all the necessary … Read more >>

PHONE SYSTEM

TELEPHONE SYSTEM The Practice is delighted to advise that the new telephone system is now live.  Included in the new installation are more digital telephone lines, a call queuing and call recording … Read more >>

Did You Know….?

Did you know you may not have to see a GP?! We want to improve waiting times and ensure you see the right person at the right time. Our nurses are trained and can deal with the following … Read more >>

****FLU VACCINE****

FLU VACCINATION - PLEASE DO NOT CONTACT THE SURGERY FLU VACCINATIONS  ARE BEING ORGANISED THROUGH THE COMMUNITY PRIMARY CARE SUPPORT TEAM If you are an eligible patient, you will receive a … Read more >>

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West End Medical Practice

36 Manor Place
Edinburgh
EH3 7EB

Contact

Telephone: 0131 225 5220
Fax: 0131 226 1910

News & Announcements

  • Staff Training Dates
  • Public Holiday Closures
  • Back Pain? Joint Problems?
  • Eye Trouble?
  • PHONE SYSTEM

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