PLEASE READ ALL OF THIS MESSAGE PRIOR TO BEGINNING THE REGISTRATION PROCESS – IT WILL MAKE THE PROCESS LESS STRESSFUL
This new and exciting service requires a two stage registration process. This form is stage one.
When you have submitted the form below it is sent to the practice for security verification.
After verification you will receive an email, within 48 hours, with a registration letter attached, from www.myvisiononline.co.uk.
This is normal and the instructions, contained within the letter, should be followed. This is the second and final part of the registration process.
To ensure you receive this email please make the necessary settings on your email service so this email is not seen in your ‘junk/spam’ folders. Once you have completed the registration process please go to the West End Medical Practice repeat prescription service website and follow the instructions.
Some patients are applying more than once; the technology is working well and there is no need. Once you have made your first application you WILL receive your registration letter within 48 hours. If you have any queries please contact the reception where we will be delighted to help you.
All fields with a must be completed.
FROM RECENT PATIENT EXPERIENCE
When you are creating your USERNAME the system requires a combination of letter, number and symbols. The system recognises the FULL STOP (.) symbol the best. Your USERNAME is NOT case sensitive.
When creating your PASSWORD the system requires a combination of letter, number and symbols. The system recognises the QUESTION MARK (?) symbol the best. Your PASSWORD IS case sensitive.
When you have completed successfully the second part of the registration process for the service you will receive a message stating that to complete the process you will receive a VERIFICATION email. This email MAY be delivered to your JUNK mail. If this is the case MOVE this email to your INBOX, failure to do so can cause the registration to FAIL. You will then receive a new email, this time it SHOULD enter your INBOX. When you click on the verification link this will complete the registration process, allowing you log in and order your prescription.
For those patients who CANNOT see the medication you wish to order tick (√) “I’d like to request an expired repeat prescription or other medication”. This allows you to type what medications you wish to order
